NAFD launches exclusive telecoms offer
The National Association of Funeral Directors (NAFD) has set up an exclusive telecoms package covering landlines, Broadband and mobile phones, and the response from NAFD members has been such that it is quickly developing into one of the Association’s most popular benefits of membership.
The NAFD Telecom Alliance has been negotiated with market-leading service provider
2 Circles Communications, which is backed by the Carphone Warehouse group of companies and has been saving NAFD members an average of 36% on their telecommunications bills over the last nine months.
There is no set up charge or fixed contract for the service, which incorporates free online access 24/7 to billing information and an email alert fraud management system. Since each NAFD member has access to its own dedicated account manager, queries are resolved quickly and with minimum fuss.
Under the agreement 2 Circles Communications provides NAFD members with a guaranteed saving on their current provider’s charges, and for those with BT lines the savings can work out at approximately 40% over and above the best BT call rates and as much as 30% off BT line rental.
Other cost saving benefits include free calls between a member’s various sites, a free Broadband service and free calls to mobile phones registered under the scheme.
Having asked 2 Circles Communications to evaluate our telecoms bill in June 2008 we were able to make substantial savings and have been using the service ever since, says NAFD chief executive officer Alan Slater.
The biggest plus is the quality of service, because we can get through to our account manager right away, without waiting in a queue or being diverted to voicemail. I’m delighted that we can now offer this first class service to all our members, particularly as it doesn’t cost anything to set up and guarantees they will save money.
2 Circles Communications is contacting NAFD members to explain how they can take advantage of the NAFD Telecom Alliance and provide either an instant quote or written proposal. Since 2 Circles Communications handles the switchover, NAFD members who decide to go ahead will enjoy a seamless service.
2 Circles Communications is passionate about delivering an exceptional customer experience by getting the simple things right, says sales director Steve McConnell.
We are proud to be working with the National Association of Funeral Directors and are seeing a tremendous response from members to the NAFD Telecom Alliance.